01 · Audit
What's working and what isn't
A short, brutal audit of where the current brand is doing the heavy lifting and where it's holding the work back. Pictures, not adjectives.
"Be found by the people who'd buy from you."
"Say one true thing, well."
"Earn the click, then the call, then the sale."
Look, voice, system. Everything the room sees. Built as a kit of parts that's as easy to extend as it is to launch with. Written for the people who'll run it after we're gone.
01 · Audit
A short, brutal audit of where the current brand is doing the heavy lifting and where it's holding the work back. Pictures, not adjectives.
02 · Naming
Where naming is in scope: trademark-cleared shortlists, founder workshops, the unromantic working method we use on every brief.
03 · Mark
Primary mark, lockups for landscape and portrait, monochrome and reversed-out variants, favicons and app icons. All built once, exported for every surface.
04 · System
A coherent visual system, not a moodboard. Every token has a name, a value, and a documented use case. Designers can extend it without asking.
05 · Voice
The way the brand sounds, with examples. Headlines, body, microcopy, error messages, out-of-office replies. The full surface, not just the homepage.
06 · Guidelines
A guidelines document the team can actually use. And a Figma file with every component pre-built and named. Not a 60-page PDF nobody opens.
A logo is one mark. Branding is how the business behaves and is felt. A brand identity is the system between them: the marks, colour, type, voice and rules that make you look and sound like yourself everywhere a customer meets you. You buy an identity when one logo can no longer hold the business together, and what you get is consistency you can hand to anyone and trust.
Strategy decides what the brand should stand for and to whom. Identity makes that decision visible and audible. We run them in that order on purpose, because designing an identity before the strategy is settled is decorating a guess. Done in sequence, the look is not taste, it is the argument made tangible.
Often, a refresh. Around a third of our brand work is targeted: repair the wordmark, fix the colour system, rewrite the voice, without redrawing what already works. On the first call we tell you which the business actually needs, the honest answer, not the one that bills more. You leave knowing the smallest change that fixes the real problem.
It will not, when the move is planned properly. Lost visibility after a rebrand comes from a mishandled migration, never the new look. Because we also run the search and build the site, the identity and the move across to it are planned as one piece of work. You change how you look without losing the audience that already finds you.
We do not run rounds, and that is deliberate. Rounds reward indecision and punish good early work. We run a small number of senior conversations, work through them and ship. If we reach a third pass on one decision, the brief was wrong, so we reopen the brief, not the design. You get a resolved identity faster, not a longer queue of options.
Because every choice is argued from your strategy, not from preference. You will be able to repeat the reasoning behind the mark, the palette and the voice to your own board. If you cannot defend a decision without us in the room, we have not finished it. Taste is what other studios sell. We sell decisions you can stand behind.
We run the basic checks anyone can run (UK and EU databases, search, domains, social handles) and we will never put forward a name or mark we believe is already taken. Full legal IP protection is work for you and your solicitors, because we are creatives, not lawyers, and pretending otherwise would be the expensive kind of helpful. Our time is better spent making the brand unmistakably yours. You leave with work that has been sense checked, and a clear line on where the legal job begins.
Often, yes, and it works well when the gap is the system rather than the mark. We bring the discipline, documentation and consistency that turn a good logo into a brand a whole team can run. Your designer keeps the craft, you gain the structure that makes it scale.
Free thirty minute call. Both founders on the line. We'll tell you whether you need a refresh, a rebuild, or to leave it alone. And which of those is honest about the brief.
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