Bay Aggregates is a family-owned supplier of building materials based in Long Island, New York. Serving the construction industry for generations, they provide comprehensive building supplies including aggregate materials, drainage solutions, precast concrete, rock aggregates, and groundworks essential for construction and landscaping projects. Currently led by Brian, who has brought his sons into the business, they are seeking to grow beyond their word-of-mouth reputation and establish a digital foundation to support generational business continuity.
Bay Aggregates faced the classic dilemma of many established family businesses — they had a solid reputation but virtually no online presence. This absence from the digital landscape meant:
Languages
Turnover Year
New Customers
After thorough market analysis, we developed a targeted digital strategy:
The transformation exceeded all expectations:
Turnover doubled year-on-year, generating so much new business that they actually requested we temporarily slow down marketing efforts
The Spanish-language version of the website proved crucial, eventually accounting for nearly 90% of their traffic — validating our initial market analysis
Winter months, traditionally their slowest period, saw significant improvement in business volume and stability
The increased demand has driven physical expansion of their facility, including additional equipment and buildings to handle growth
Our continued partnership has helped them expand into specialised high-margin products like Zen garden stones, further strengthening their business model
Ongoing SEO efforts are successfully diverting potential customers from big box retailers like Home Depot to Bay Aggregates
The digital transformation has positioned Bay Aggregates for sustainable growth and created the strong foundation needed for successful generational business transfer, with our ongoing partnership continuing to identify and develop new market opportunities.
Proud Brands did a magnificent job developing a website for our company when we had nothing previously. Working with Proud Brands was a pleasure in their learning about our company and industry. They built a site that is right on the money for us. The site immediately took off and has generated current business and loads of interest in our company. This is all due to the insightful work of Proud Brands. We are working with them going forward to keep the site fresh and to delve into the analytics of the site. I recommend them wholeheartedly.